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Director of Patient Onboarding

If you have an interest in medical sales but a passion for connecting patients with the help they need, we’re looking for an intake specialist for a renowned national addiction medicine center in the far north Dallas/Fort Worth metro area. A healthcare background is not required, but a dynamic leader who enjoys talking to and educating patients and families is a must.

 

Intake Specialist/Coordinator Job Overview:

  • ·       Six-figure earning potential for the right candidate.
  • ·       Facilitate the response to a request for addiction care (incoming hotline phone calls or emails).
  • ·       Response typically includes: the initial response, the assessment and referral process, designation of appropriate level of care (inpatient or outpatient), admission into care services and appropriate follow-up.
  • ·       Conducting the initial evaluation by initiating the assessment, documenting patient symptoms, function and needs.
  • ·       Coordinate with the patient and family a site visit to our inpatient facility (if necessary) and schedule the patient to be admitted for an average of 45-60 days.

 

More About the Organization and Job

Our well-known center offers inpatient and outpatient addiction treatment to adults, adolescents and their families. Our patient-centric approach delivers superior outcomes for inpatients and outpatients.

 

The intake specialist plays a vital role in the evaluation and admission process by explaining to patients and families seeking help how and why our treatment process can deliver freedom from addiction. As a facility committed to providing an exceptional experience for patients and families, it’s also about taking the time to understand each family’s unique situation and needs and responding accordingly.  

 

We want someone interested in learning about all aspects of addiction and our treatment program, which has been shown to be significantly more effective than many long-standing methods. While there is an intake process in which each step must be performed in an accurate and timely manner, we’re looking for someone who is comfortable interacting with patients and families in a personal manner and help them explore their options for care.  

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